Paying an eBill from a Bank Account



Follow the steps below to pay a selected eBill directly from a bank account:




From the Functions section of the Pay Bills screen, click Pay - Bank Account.


Result:  The system takes you to the Pay Bill by ACH screen.

Select the check box next to all the accounts you want to pay.


Note:  If an account has sub-accounts associated with it, you must select either the primary account or its sub-account(s).  You cannot select both a primary account and its sub-accounts.

In the appropriate Amount to Pay field, type how much of the current balance you want to pay.

Click btn_newpay.gif.


Result:  The Bank Account Information screen appears.

In the Routing Number field, type your 9-digit checking account routing number.  


Note:  Do not include any spaces in this number!

In the Account Number field, type the unique identifier for your checking account.  


Note:  Do not include any spaces in this number!

In the Name on Account field, type the name of the party to whom the account is registered.  Be sure to type the name exactly as it is registered with the bank.

Click btn_newnext.gif.


Result:  The Confirm Your Payment screen appears.

Review the information on the screen and take one of the following actions:


If the information is...



Select the I authorize Qwest to charge my bank account check box.


Click btn_newprev.gif and repeat Steps 5 through 9.

Click btn_newnext.gif.


Result:  The system attempts to complete your payment.  The system takes you to the One Time Payment by ACH Complete screen.



  • If there are any problems, the system displays an error message.  Using this message, you can make corrections and resubmit the payment, or select a different type of payment.

  • If you selected more than one QLS account, you may see different confirmation numbers depending on the billing system in which each account resides.

Click btn_newdone.gif.


Result:  The system returns you to the Pay Bills screen.

Related Tasks

The following tasks are related to the procedure described above: